Biography:

Diane Link has over 30 years of home health and hospice experience and is a registered nurse. She has a master’s in healthcare administration with a green belt in Lean Six Sigma. She is the owner of Link Healthcare Advantage, LLC a nationwide consulting firm. Her experience includes a variety of roles in home health and hospice from field nurse to executive director, surveyor, and almost 10 years as a consultant. Diane is a published author and is known in the healthcare community for her unique informative presentations on industry regulations and hot topics. She offers high-value content that is easy to understand and apply for both hospice and home health audiences. Look at what attendees are saying:

"Diane is very easy to listen to and follow. She gave some very clear reminders of tracking trends in the surveys and what to do with them."

- Merry, Corsocare Hospice

Measures to Improve Hospice CAHPS Survey Outcomes